Mental Health support

As a Trust, we want to support the mental health and wellbeing of all our pupils, as well as their families. If you or your child is struggling, please inform a member of your school’s pastoral team. They will be able to provide additional support for your child and signpost any support services that may help you and your family. 

The information below provides further information about how you can access additional support from local and national charities and services.

The Haven @ 30 Clarence Street offers out-of-hours mental health support to anyone aged 16 or over in York and Selby. The service is open Monday to Friday 6pm-10pm and Saturday-Sunday 12pm-10pm. The Haven is located at 30 Clarence Street, York, YO31 7EW (Opposite the Union Terrace Coach Park, next to York St John University)

T: 07483 141 310

E: haven.mhm@nhs.net  

See the website for further details.

The Tees, Ask and Wear Valleys NHS Foundation Trust (TEWV) is the Mental Health and Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

People of all ages can now contact their local TEWV crisis service. The phone line is open 24 hours a day, seven days a week to make it easier for people to access help in a mental health emergency.

T: TEWV crisis team: 0800 0516171

Visit the website for further information

The Samaritans offer 24-hour, confidential emotional support for anyone in distress or experiencing suicidal thoughts or feelings. They also provide a self-help app: https://www.samaritans.org/how-we-can-help/contact-samaritan/self-help/

T: 116 123

E: jo@samaritans.org

Visit the website for further information

Sane is a national mental health charity providing information and emotional support to anyone affected by mental illness 4.30pm-10.30pm daily. Their trained and experienced team of staff and volunteers provide emotional support by phone, email and text, 365 days a year.

T: 0300 304 7000

Visit the website for further information

AnxietyUK provide support for those living with anxiety and anxiety-based depression by providing a range of innovative and high quality services delivered by professionals and supported by staff and volunteers with personal experience of anxiety, stress, and anxiety based depression.

T: 08444 775 774

Text/SMS: 07537 416 905

E. support@anxietyuk.org.uk

Visit the website for further information

Relate provide a number of services including relationship counselling, family counselling, mediation, children’s counselling and young people’s counselling. As well as telephone and face-to-face support, they also provide friendly and informal workshops.

T: 0300 100 1234

Visit the website for further information

York Mind help and support individuals as they recover from a variety of mental health conditions by providing advice and support to empower anyone experiencing a mental health problem.

T: 01904 643364

E: office@yorkmind.org.uk

Visit the website for further information

Rethink Mental Illness provides a national advice service and emotional support helplines for those experiencing severe mental illness and their carers and relatives.

Tel: 0300 5000 927

Visit the website for further information

CRUSE is a bereavement charity which helps people who have recently lost a loved one through one of the most painful times in life. They provide information and support on grief and legal matters. 

T: 0808 808 1677

Visit the website for further information

National Debt Line is an independent charity providing a free and confidential debt advice service for people in England, Wales and Scotland. Their team of expert advisers have helped millions of people take control of their debts.

T: 0808 808 4000

Visit the website for further information

NHS Choices is a one-stop portal providing easy access to information, advice and the services to help you take control of your health and wellbeing. The portal provides a complete A-Z guide to conditions, symptoms and treatments, including what to do and when to get help.

T: 111

Visit the website for further information

Talk to Frank is a free and confidential service operated by fully trained advisers who provide facts and advice about drugs and alcohol. The organisation is contactable in the following ways:

T: 0300 123 6600 (24 hours a day, 7 days a week)

Text/SMS: 82111

E: https://www.talktofrank.com/contact

Live chat: https://www.talktofrank.com/livechat

Visit the website for further information

South Bank Multi Academy Trust has been contacted by The AIM Group who deliver Free online Level 2 Accredited Courses to parents to help better understand some key issues around young people’s mental health and wellbeing, along with a range of other qualifications that may help with developing your own careers.

Find out more here.